Privacy Policy

Effective Date: May 2025

Solo Interior is a company registered in Spain with its address at Calle Diecinueve de Octubre 37, 29670 Marbella. At Solo Interior, we are committed to protecting your privacy and ensuring your personal information is handled securely and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, protect, and share your personal data when you interact with us through our services, website, or other communication channels. By using our services, you agree to the terms outlined in this policy.

Solo Interior reserves the right to update this policy periodically. Any changes will be posted on this page, and we recommend checking this page regularly to stay informed about how we are protecting your data.

Information We Collect

We may collect the following types of personal information:

  1. Personal Contact Details: Name, email address, phone number, and location address.

  2. Project-Specific Information: Design preferences, budget, photos, and details about your space.

  3. Payment Information: For invoicing and billing purposes.

  4. Shopping History: Details of purchases made through our webshop.

  5. Website Usage Data: IP address, browser type, device information, and cookies (including data collected via Google Analytics).

How We Use Your Information

We use the information we collect for the following purposes:

  • To communicate with you about your project, inquiries, and requests.

  • To provide design proposals, updates, and recommendations tailored to your needs.

  • To manage billing, contracts, and project records.

  • To send you news, updates, and promotional materials (only if you have opted in).

  • To improve our services, website functionality, and user experience.

  • To analyse website traffic and user behaviour using Google Analytics (see below for more details).

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to collect information about your use of the website, including your IP address, browser type, pages visited, and time spent on the site. This data is anonymised and aggregated to help us understand how visitors interact with our website and improve its performance.

Google Analytics may transfer this information to third parties where required by law or where such third parties process the information on Google’s behalf. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can opt-out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On, available here.

How We Share and Protect Your Information

We are committed to ensuring your personal information is secure. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

We may share your data with trusted third parties only when necessary, including:

  • Service providers such as vendors, contractors, or suppliers directly involved in your project.

  • Technology providers that support email communication, payment processing, or website analytics.

  • Legal or regulatory authorities, if required to comply with applicable laws or protect our rights.

All third parties are required to handle your data in accordance with applicable data protection laws and our privacy standards.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy. The retention period depends on the nature of the data and the reason for its collection, such as project management, legal obligations, or business purposes.

We periodically review the data we hold and delete or anonymise it when it is no longer needed. If you request the deletion of your data, we will comply unless we are required to retain it for legal or contractual reasons.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  1. Access: Request a copy of the personal data we hold about you.

  2. Correction: Update or correct any inaccurate or incomplete data.

  3. Deletion: Request the deletion of your data, where applicable.

  4. Restriction: Request the restriction of processing under certain circumstances.

  5. Objection: Object to the processing of your data for specific purposes, such as direct marketing.

  6. Data Portability: Request a transfer of your data to another service provider.

To exercise any of these rights, please contact us using the details provided below.

If you no longer wish to receive promotional emails, you can opt-out by clicking the “unsubscribe” link in any email or by contacting us directly.

If you believe your rights have been violated, you have the right to file a complaint with your local data protection authority.

Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience and analyse website traffic. Cookies are small text files stored on your device that help us understand how you interact with our site.

You can disable cookies in your browser settings, but please note that some website features may not function properly as a result.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: info@solo-interior.com

  • Phone: +4526147302

  • Mail: Solo Interior Marbella, Calle Diecinueve de Octubre 37, 29670 Marbella, SPAIN